Frequently Asked Questions

Please check this section for help and advice before emailing or calling violetandblue.

 

Message Bottle Products

Q – Please can you advise what type font is used for printing the scroll message?

A – The type font we use is called Monotype Corsiva.

 

Late or Missing Delivery

Q – I’ve order and paid more for Special Delivery Guaranteed but my order hasn’t come?

A – If you have placed your order over a weekend, then your order will be made and posted on Monday, to arrive on Tuesday using the service that has been selected when ordering. Your order can be tracked using the tracking number on royalmail.com

 

Please email if you need help with you order, as this is the quickest way to receive a response. Email to : webmaster@violetandblue.co.uk

Or call us if you are having difficulty on 01324 556792. At peak times we may not be able to answer, but if you leave a message we can call you back.